Courtesy of Duke Energy
PLAINFIELD, Ind. – Duke Energy is warning its Indiana customers to be on guard against fraudulent phone callers who are demanding that utility customers pay their electric bill immediately or risk having their electric service disconnected within the hour.
“Scammers often try and take advantage of people during a crisis,” said Duke Energy Indiana President Stan Pinegar. “Because of the pandemic, we’ve temporarily suspended disconnections for nonpayment. The best way to defend yourself against these scammers is to recognize how the scam works and understand that Duke Energy never asks customers for prepaid debit cards.”
Customers have typically been receiving calls from an individual falsely claiming to be a Duke Energy representative demanding immediate payment, usually in the form of a prepaid debit card.
If you receive a call, do not relay any financial information and report the call to the authorities.
